SECURITY – TOO MUCH OR NOT ENOUGH?

Tuesday, November 9, 2010

As I take my morning walk, I often over hear people talking to their walking partners. What most of them seem to be talking about concerns their work place. Granted, I pick up only snippets of conversation, but it sounds as if most early-morning walkers in my neighborhood are actually multitasking, trying to figure out what’s wrong at work, how to fix it, whether that’s even possible, and, if it’s not, how to deal with it before going crazy and having to take mental stress leave. (I’m willing to bet that in this economy most of them aren’t eager to take such leave for fear of being stigmatized as a thin-skinned weakling).

I have long contended that people prefer a work atmosphere in which they feel safe, respected, and valued and that feeling safe comes first. We want to be certain that our employers are doing everything possible to keep us out of harm’s way. This includes sustaining an atmosphere that allows employees to preserve the good reputations essential for being employable.

How can a workplace interfere with reputation and work history? Let’s say a series of thefts have been discovered at your company in your division or department. Everyone within that division or department is automatically suspect, even you. Quickly ending the resultant atmosphere of anxiety and suspicion that threatens productivity and employee flight is essential. But how? Obtaining valid proof or evidence without disrupting workflow and causing even more damaging gossip and speculation is not so easy. Investigations take time and can be intrusive. What about starting with something as simple as fingerprint analysis? Currently, many occupations and situations require fingerprinting. But what if every job were to require prints on file? How would you feel about being fingerprinted every time you were hired or even applied for a job? I am not alone in thinking that only those with something to hide would probably object. Fingerprint comparisons are not perfect and the determination of a “match” is subjective and can vary with the “evaluator”, as everyone who watches crime dramas knows. But at this time they are the closest thing we have to conclusive ID and can eliminate the innocent as well as “ping” the possibly guilty.

Now I can hear the already overworked HR department staff sobbing ever so quietly that they cannot take on one more duty with ever-diminishing personnel and budget. Out-sourced HR vendors may not even have fingerprinting capability. Well then, how about a neutral third-party professional service that not only carries out the employee printing function but also safely stores the print files?

Reliable fingerprint banking sounds like a futuristic idea. But unfortunately it is already being done haphazardly -- there is no reliable standardized platform for non-criminal fingerprint files within the country, not even among law enforcement agencies. In this concept, the “print bankers” would collect and maintain access to fingerprints, assuring greater security than storage in company’s system. The print banker also keeps current on data governance procedures and can increase vigilance as mandated with no on-site disruption. As electronic files replace paper files and technology becomes simpler to use, the appetite for stored personal information will only continue to grow and will grow rapidly, according to a leading specialist in the security world.

If by now you’re lamenting that suspicion is ubiquitous, it’s hard to trust anyone, and it’s tough to feel safe anywhere, I empathize with you. Concerning anything even remotely deemed security, our technology is advancing at warp speed. So try not to be upset about being fingerprinted for a job. When the time comes that everyone’s DNA is in a database, fingerprints will have become obsolete, supplanted by DNA as a primary identification tool. Let’s just hope that our DNA storage is as secure as a fingerprint banking service.

Everything But the Truth: The Real McCoy in Faked Fact

Wednesday, March 17, 2010

Many companies do not screen their executives (employees) at all; resulting in serious compromise of the organization at key managers levels a staggering 20% of executives would not pass an effective due diligence background checks. Issues ranging from no degree earned to bribery, corruption, money laundering, racketeering, kickbacks, and major conflict of interest, even running competing companies abound at the executive (and other) levels. ~Candice Tal, CEO Infortal Worldwide~ August 28, 2009

Entrepreneurism is a fascinating concept. Every fresh idea, good or bad, was probably inspired by a real need, which brings me to introduce William Schmidt. His company, CareerExcuse.com, exists for the sole purpose of creating fake job references for job candidates too fearful of having the truth be told.

Fearful of a bad reference from a former employer? Whisk away that fear with a wave of Mr. Schmidt’s magic wand. The altruistic Mr. Schmidt states that in creating his company he was only responding to the need expressed by Facebook and Twitter contributors for bogus references. Now, one need for bogus references may inspire your sympathy. Who among us has not felt frustrated, desperate, and depressed when we have found ourselves in that Catch-22 position of not being considered for a job opening due to our lack of experience and unable to gain experience because no one would hire us.

After 25 years in the workforce, I thought I’d heard just about everything on how to work one’s way up the hiring eligibility list. In this great country, however, there’s always something new and shocking or at least ethically questionable. I am confident that legal professionals view CareerExcuse as exposing itself to claims of fraud and misrepresentation (can’t we just say he lied?). Perhaps Schmidt has already sought legal advice on how to protect himself with disclaimers. But, really, should even a cleverly worded document protect him from legal action? I am relieved that Schmidt’s high standards require him to refuse offers for jobs in the health care industry. Call me old-fashioned, but I like to know that my physician has passed the medical boards and that his medical license is legit.

What really makes me chuckle is Schmidt’s assertion that, before crafting his encomiums, he reviews criminal backgrounds and histories. I should like to know exactly how he performs these reviews. As any ethical (and licensed) investigator will tell you, published criminal histories are not consistent from county to county, much less from state to state. Even big-time federal law enforcement agencies bemoan the fact that their database information is often incomplete or out of date. Just supposing that Schmidt’s screening is limited to on-line services; his information is far from complete and hardly constitutes due diligence in background evaluation of a prospective candidate. Of course, Schmidt’s search for past criminality would fail to include the crime he is himself abetting. My qualms about Schmidt’s level of service are easily exacerbated by the thought that he faces competitors offering the same service…I’ve been too nervous to check.

Ideally, a bad reference is something that should be discussed with the recruiter, giving the job candidate an opportunity to explain details of that particular work experience. Surprisingly, that discussion may sometimes pique the interest of the interviewer when seeking a special job talent or curiosity about the candidate’s problem-solving style.

Since early childhood, we have been encouraged to telling the truth and generally for good reason. It is far more difficult to remember the details of a fabricated “fact” or story than to recall the truth. Being honest speaks to the basic character of a person. If you lie, what else would you do on that list of the Seven Deadly Sins? OK, so they’re not all deadly, but I like to know I am part of a team with colleagues whose moral standards are not compromised from the get-go. If they outright lied to get the job will they continue a style of prevarication to clients, customers, and co-workers? Can a colleague who lies in one instance ever be trusted?

Am I the only person bothered by this new trend that scoffs at truth?